FAQ

All S. Howell Studios jewelry is handmade to order.

Orders are often completed and shipped within a few days to a week. However, please allow up to 3 weeks for your jewelry to be completed. If you need your piece(s) by a specific date or would like an estimate for how long it will take, contact me prior to placing your order. 

Some pieces have limited quantities due to stone availability. Some stones are an irregular shape making them truly one of a kind. This also means that the stone in your piece will likely have a slightly different shape or size than the one in the photos. If you'd like to see the available stones prior to placing your order, contact me and I'd be happy to send you a photo of the current stone options. If a piece is marked as sold out, it's likely because the stones are no longer carried. Often, the piece can be made with different stones. 

I don’t currently do customs with one of a kind designs. However, there are a lot of customizations I am happy to make to the existing pieces on my website. If you find a piece you like but there are some simple changes that would make you love it, let’s talk! Here are some of the modifications I’m willing to make but this this is by no means exclusive: 

-Chain length

-Chain width

-Silver stone settings instead of gold

-Different stone(s)

-Different earwire

-Changing the orientation

Depending on the cost of materials and difference in labor to complete the redesign, there may be an additional fee. However, often times it works out to be the same as the original piece. Contact me to discuss your ideas!

Note: Redesigns may take slightly longer than the typical 3 week made to order time frame.

Yes! All of the silver and gold, with the exception of the sterling silver chain, is is 100% recycled. 

Visa, Mastercard, American Express, Discover, Shopify Pay, Apple Pay, Google Pay & PayPal

All payments, with the exception of Paypal, are processed via Shopify… one of the most trusted payment gateways in the world. Shopify uses the highest level of encryption and data security to ensure your details are protected. 

Only shipments going to an address in WY will be charged sales tax during checkout.

At this time we only ship within the U.S. See store policies for more info.